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Terms of Service

Last updated: 30 March 2026

1. About these terms

These Terms of Service (“Terms”) govern your use of Wardly, a record-keeping service operated by Robarts Fox Ltd, registered in England & Wales (“we”, “us”, “our”). By creating an account or using Wardly, you agree to these Terms. If you do not agree, do not use the service.

These Terms are governed by the law of England & Wales. Any dispute will be subject to the exclusive jurisdiction of the courts of England & Wales.

2. What Wardly is — and is not

Wardly is a record-keeping and compliance tool for people who hold a Lasting Power of Attorney (LPA) in England & Wales. It helps you document decisions, track finances, and produce evidence packs in a format consistent with OPG guidance.

Wardly is not a legal service and does not provide legal advice. Nothing in the app or its outputs should be treated as legal advice. If you need legal guidance on your duties as an attorney, consult a qualified solicitor or the Office of the Public Guardian directly.

AI-assisted drafting is a productivity aid. You are responsible for reviewing, editing, and taking ownership of every record before saving it. The AI output is a starting point, not a finished legal document.

3. Eligibility

To use Wardly, you must:

  • Be at least 18 years old
  • Be a registered attorney under an LPA, a deputy appointed by the Court of Protection, or a professional acting in that capacity
  • Provide accurate information when creating your account
  • Be resident in, or using Wardly in connection with, an LPA registered in England & Wales

4. Your account

You are responsible for keeping your login credentials secure and for all activity that occurs under your account. Notify us immediately at hello@wardly.co.uk if you suspect unauthorised access.

You may not share your account with others. Co-attorneys should be invited via the built-in sharing feature, which gives each person their own account with appropriate access controls.

5. Subscriptions and billing

Wardly offers a free tier and paid subscription plans (Essential, Standard, Professional). Paid plans are billed monthly or annually in advance via Stripe. All prices are inclusive of VAT where applicable.

Subscriptions renew automatically at the end of each billing period. You can cancel at any time from your account settings. Cancellation takes effect at the end of your current paid period — you retain access until then. We do not offer refunds for partial periods unless required by law.

We reserve the right to change pricing with 30 days’ notice. If you do not agree to a price change, you may cancel before the new price takes effect.

6. Acceptable use

You agree not to:

  • Use Wardly for any purpose other than legitimate LPA record-keeping
  • Enter false, misleading, or fabricated records
  • Attempt to circumvent plan limits or access controls
  • Use automated tools to scrape, overload, or interfere with the service
  • Upload files containing malware, or content that is unlawful, offensive, or harmful
  • Impersonate another person or entity

We reserve the right to suspend or terminate accounts that breach these rules, without notice or refund.

7. Your data

You retain ownership of all records and data you enter into Wardly. We process your data as described in our Privacy Policy, which forms part of these Terms.

You can export your data or delete your account at any time from your account settings. On account deletion, your data is removed from our active systems within 30 days, subject to any legal retention obligations.

You are responsible for ensuring that the data you enter about third parties (including the donor) is accurate and that you have appropriate authority to hold and process it under your LPA.

8. Availability and changes

We aim to keep Wardly available at all times but do not guarantee uninterrupted access. We may carry out maintenance, updates, or changes to features with or without notice.

We reserve the right to modify or discontinue any part of the service. If we make a material change that affects your paid subscription, we will give at least 30 days’ notice and offer a pro-rata refund if you choose to cancel.

9. Limitation of liability

To the fullest extent permitted by law, Robarts Fox Ltd shall not be liable for any:

  • Loss of data, records, or evidence caused by user error or technical failure
  • Legal consequences arising from decisions you make as an attorney
  • Reliance on AI-generated content without independent review
  • Indirect, incidental, or consequential losses of any kind

Our total liability to you in any 12-month period shall not exceed the amount you paid to us during that period, or £100, whichever is greater.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.

10. Termination

You may close your account at any time from your account settings. We may suspend or terminate your account if you breach these Terms, fail to pay, or if we are required to do so by law.

On termination, your right to use Wardly ceases immediately. Sections 2, 7, 9, and 10 survive termination.

11. Contact

Questions about these Terms? Contact us at hello@wardly.co.uk.

Robarts Fox Ltd
England & Wales

© 2026 Robarts Fox Ltd